Job Location:

Benoni , Gauteng

Employment Type:

Full time

Location Type:

Work from office

IT Administrator

Remote Off-Site Monitoring (ROM)

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Job Description:

IT Administrator
This role is critical in ensuring the availability optimal performance of servers, networks, workstations, firewall, and other business-critical systems. The successful candidate will proactively monitor system health, identify and resolve technical issues, perform preventative maintenance, respond to system alerts, and provide remote technical support to both end users and onsite personnel. The role requires a strong commitment to service excellence, technical expertise, and the ability to manage multiple priorities in a fast-paced environment.

Required Experience and Qualifications
Minimum of three (3) years' experience working in an IT support, systems administration, or infrastructure role.
Demonstrated experience supporting and managing Local Area Networks (LAN) and Wide Area Networks (WAN).
Proven experience configuring, maintaining, and troubleshooting Virtual Private Networks (VPNs).
Experience administering and supporting Windows Small Business Server (SBS) environments or equivalent Microsoft Windows Server infrastructure.
Strong knowledge of Microsoft Windows operating systems, Microsoft products, and remote support tools.
Excellent troubleshooting, analytical, and problem-solving skills.
Ability to work independently while managing multiple incidents and meeting service-level expectations.

Job Location:

Benoni , Gauteng

Employment Type:

Full time

Location Type:

Work from office

Company Overview


About Us:

Remote Off-Site Monitoring (ROM) is a leading security solutions company specializing in advanced remote video monitoring, electronic security systems, and professional security installations. We provide comprehensive security solutions for residential, commercial, industrial, and corporate clients, delivering reliable protection through innovative technology and expert service.

Our Remote Off-Site Monitoring service offers 24/7 surveillance from our dedicated control room, where our highly trained operators use state-of-the-art artificial intelligence and advanced monitoring technologies to detect, verify, and respond to potential security threats in real time. This proactive approach allows us to protect our clients' properties without placing security personnel in unnecessary danger, ensuring rapid incident detection and response.

In addition to our remote monitoring services, ROM employs a team of skilled technicians who specialize in the installation, maintenance, repairs, and upgrading of electronic security systems. Our technicians are experienced in CCTV camera systems, alarm systems, access control, electric fencing, gate and garage automation, intercom systems, networking, and a wide range of integrated security solutions. Whether installing a new security system or maintaining an existing one, our technical team is committed to delivering quality workmanship and dependable service.

At ROM, our mission is to provide complete, end-to-end security solutions that combine advanced technology with professional expertise. We are committed to protecting what matters most by delivering innovative security services, exceptional customer support, and reliable technical solutions tailored to each client's unique requirements.