HR Officer: Recruitment

Job Purpose

To manage the end-to-end recruitment, selection, onboarding and talent administration processes across all entities within the Group, ensuring timely placement of quality candidates, strengthening workforce capability, and supporting organisational growth through effective talent acquisition and employee integration.

Key Performance Areas

Recruitment and Selection
• Manage the full recruitment lifecycle across all entities.
• Advertise vacancies and manage recruitment platforms.
• Screen applications and shortlist suitable candidates.
• Conduct interviews and assessments.
• Coordinate interview panels with line management.
• Conduct reference and background checks.
• Prepare offers of employment and appointment documentation.
• Ensure adherence to recruitment service level agreements.


Onboarding and Employee Integration
• Manage the end-to-end onboarding process.
• Coordinate induction programmes for new employees.
• Ensure completion of all pre-employment documentation.
• Facilitate employee integration into the organisation.
• Monitor probation periods and follow-up reviews.
• Ensure a positive employee onboarding experience.


Talent Pipeline and Workforce Planning
• Develop and maintain talent pools for critical positions.
• Support succession planning initiatives.
• Maintain recruitment databases and candidate pipelines.
• Promote internal mobility opportunities.
• Assist with workforce planning requirements.


Recruitment Analytics and Reporting
• Maintain recruitment tracking and vacancy reports.
• Measure time-to-fill and recruitment effectiveness.
• Produce monthly recruitment and onboarding reports.
• Analyse recruitment trends and provide recommendations.
• Maintain candidate records and databases.


Employment Equity and Transformation Support
• Support Employment Equity objectives through recruitment activities.
• Assist in achieving transformation and diversity goals.
• Ensure fair and consistent recruitment practices.
• Support BBBEE and organisational development initiatives.


Stakeholder Management
• Liaise with branch managers and departmental heads regarding vacancies.
• Provide regular recruitment updates to stakeholders.
• Build relationships with external recruitment partners and institutions.
• Ensure excellent candidate experience and professionalism.


Human Capital Support During Non-Peak Recruitment Periods
• Assist with HR projects and initiatives.
• Support Employment Equity administration.
• Assist with policy acknowledgement processes.
• Support employee engagement initiatives.
• Provide assistance with HR reporting and administrative requirements.
• Participate in organisational development and talent initiatives.


Minimum Requirements

Qualifications
• Diploma or Degree in Human Resource Management, Industrial Psychology or related field.

Experience
• Minimum 2–4 years' recruitment and talent acquisition experience.
• Experience within a high-volume recruitment environment.
• Experience in financial services or branch operations advantageous.

Knowledge
• Labour Relations Act
• Basic Conditions of Employment Act
• Employment Equity Act
• Recruitment best practices
• Interviewing techniques and candidate assessment
• HR administration processes

Skills and Competencies
• Excellent communication and interpersonal skills
• Relationship management
• Planning and coordination skills
• Attention to detail
• Customer service orientation
• Repo