Remote Project Business Co-oridn

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Job Description:

Pay: 10,000.00 (ZAR) per month

Job description:

Job Title: Project Business Co-Ordinator Location:

Fully Remote (South Africa Applicants Only)Company: UK-Based Franchise Management Company Salary: R10 000

Working Hours: UK time zone

Key Responsibilities:

Daily Operations and Franchisee Support Co Ordinator
Manage daily operations for smooth processes
Oversee routine tasks and troubleshoot issues
Provide franchisee support via dedicated support desk
Act as intermediary between franchisees and franchisor
Facilitate clear communication and implement directives
Integrate with the internal team, aligning with company culture and goals
Provide weekly, monthly, and quarterly reports
Ensure transparency through CRM system and capture all the details
Conduct quarterly online audits Conduct or co-ordinate monthly training sessions
Liaise with Marketing team to create training resources
Review and improve processes and systems for efficiency
Manage queries and issues through CRM system
Ensure timely resolution and provide real-time visibility
Manage and attend monthly one-on-one sessions with franchisees
Conduct weekly HQ meetings for alignment
Requirements: Proven project management experience of at least 2 years
Ability to work remotely and manage time effectively
Experience in a fast-paced, high-pressure environment
Strong communication and interpersonal skills
Proactive and go-getter attitude
Familiarity with CRM systems
Experience within the Franchise industry
Well spoken and able to conduct meetings, voice calls and training
Requirements:
Home office ,back up power and high internet speed
Franchise experience a bonus
Previous Project Management
Business Diploma or Degree beneficial

Job Location:

Johannesburg , Gauteng

Employment Type:

Contract period

Location Type:

Work from home

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