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Job Location:

Johannesburg , Gauteng

Employment Type:

Full time

Location Type:

Work from office

Service Advisor

Kilokor Motors

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Job Description:

Company Description

KM Service Centre (Service Advisor)

Role Description

This is a full-time, on-site role for a Service Advisor located in Roodepoort. The Service Advisor will be responsible for assisting customers with their post-sale needs, ensuring customer satisfaction, and providing expert advice tailored to each individual's requirements. The role involves managing customer interactions, addressing inquiries, coordinating aftersales services, and maintaining service records to ensure smooth operations.

Qualifications

Proven skills in Customer Service, with a strong focus on Customer Satisfaction and Customer-focused Service
Strong Communication capabilities to effectively interact with customers and internal teams
Comprehensive knowledge of Aftersales processes and practices
Attention to detail, problem-solving ability, and organizational skills
Ability to work collaboratively in a fast-paced environment
Previous experience in the automotive industry is an advantage
High school diploma or equivalent; additional certifications in customer service or automotive fields are beneficial

Job Location:

Johannesburg , Gauteng

Employment Type:

Full time

Location Type:

Work from office

Company Overview

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