Welcome Centre Receptionist

The Admin Place (Pty) Ltd

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Job Description:

The Welcome Centre Receptionist plays a pivotal role in ensuring a seamless experience for members, guests, and visitors. This role is responsible for managing arrivals, check-ins, bookings, fines, and providing general administrative support. The incumbent will uphold high standards of customer service and maintain smooth front-office operations during weekdays, weekends, public holidays, and after-hours as required.
Switchboard support: answer calls, take messages, and relay information to staff.
Relieve the main receptionist during lunch hours.
Support general administration as required, e.g., post box rentals, golf cart registrations, credit card facilities/receipt book management, and handover to the finance department.
Conduct monthly stock checks of RH cards.
Booking administration support: assist with email bookings, confirm bookings with members/agents, and ensure accurate processing and communication to relevant managers.
Facilitate acceptance and dissemination of deliveries for staff (documentation, parcels). Able to work shifts.

Key Responsibilities:

• Excellent customer service and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to multitask and remain calm under pressure.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and office systems.
• Attention to detail and accuracy.
• Professional appearance and demeanour.
• Positive attitude, reliability, and teamwork.

Job Location:

Durban , KwaZulu-Natal

Employment Type:

Full time

Location Type:

Work from office

Company Overview

About Us:

The Admin Place offers personal and administrative assistance, procurement, and human resource management. We are in the business of helping your business grow efficiently and effectively. We offer high-quality products and services to manage all your administrative functions, with the benefit of cost-saving opportunities.

The sustainable growth of our business is directly related to the fostering of long-term customer relationships while participating in local community upliftment and empowerment programs and environmentally friendly initiatives. The Admin Place was founded in 2019 by Mrs. Nontsika Hattingh. We are a Level 1 BEE 100% Black woman-owned company.

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