Job Location:

Benoni , Gauteng

Working Hours:

08:00 - 17:00

Employment Type:

Full time

Location Type:

Work from office

Salary Range:

R 6,000.00 to R 14,000.00

Customer Service Representative

Hey Online

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Job Description:

Customer Relations & Marketing Representative

Are you a motivated and enthusiastic individual ready to launch your career in marketing while building strong client relationships? Whether you’ve just finished school or recently completed your studies, this role offers a fantastic opportunity to gain hands-on experience in digital marketing and client liaison within a dynamic team environment.

As a Junior Marketing & Client Relations Assistant, you’ll play a vital role in supporting the foundation of marketing campaigns for our clients while serving as a key point of contact, ensuring smooth communication and excellent service delivery. This is the perfect position for someone eager to learn, grow, and take on new challenges in both marketing and customer relations.

What You’ll Be Doing:
- Assist in setting up and organizing digital marketing campaigns, including preparing content for social media, websites, and online ads.
- Support research efforts on market trends, competitors, and target audiences to inform campaign strategies.
- Help track and report on campaign performance using digital marketing tools.
- Serve as the primary contact for clients, responding promptly and professionally to inquiries, concerns, and requests.
- Build and maintain strong, long-lasting client relationships by understanding their unique needs and ensuring satisfaction.
- Collaborate closely with internal teams, including sales and marketing, to ensure seamless project delivery and successful client onboarding.
- Monitor client accounts and key performance indicators to support client retention and growth.
- Address and resolve client issues proactively to ensure positive outcomes and client happiness.

What You’ll Need:
- A high school diploma (essential).
- Strong interest in marketing, advertising, and digital content creation.
- Excellent verbal and written communication skills, with the ability to engage confidently with clients and team members.
- A proactive, goal-driven attitude with a willingness to take on challenges and learn new skills.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks efficiently.
- Basic knowledge or experience in client-facing roles is a plus but not mandatory.
- Familiarity with CRM software and Microsoft Office is advantageous.
- Bonus: Any marketing-related courses or studies will be highly valued.

Why Join Us?
- Gain real-world experience in both marketing and client relations, setting a strong foundation for your career.
- Work in a supportive, creative environment where your growth and success matter.
- Enjoy opportunities for professional development and skill-building.
- Be part of a collaborative team that values your contributions and encourages innovation.

If you’re driven, eager to learn, and excited about working in a role that combines marketing with client relationship management, we want to hear from you!

Job Location:

Benoni , Gauteng

Working Hours:

08:00 - 17:00

Employment Type:

Full time

Location Type:

Work from office

Salary Range:

R 6,000.00 to R 14,000.00

Company Overview


About Us:
Hey Online

Welcome to Hey Online , where we specialize in website development using the cutting-edge technology of Kenesis and Voicepage platform. Our team of experts will work closely with you to create a website that not only looks great but also provides a seamless user experience.

In addition to website development, we also offer a wide range of marketing services to help promote your brand and drive traffic to your site. From search engine optimization to social media marketing, we have the skills and experience to help you reach your target audience.

We also understand the importance of making your business stand out online. That's why we offer listings and graphic design services to enhance your online presence. From creating stunning graphics to getting your business listed in all the right directories, we'll help you get the recognition you deserve.