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Junior IT Technician
Jasper Computers
Job Location:
Benoni
Gauteng
Location Type:
Work from office
Jasper Computers Logo
Working Hours:
08:00 - 17:00
Employment Type:
Full time
Date Listed:
13 days ago
Job Description:
Job Title: IT Technician

Location: Benoni, South Africa

Job Description:
We are seeking a skilled IT Technician to join our dynamic team in Benoni. The ideal candidate will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems. This role involves troubleshooting hardware and software issues, installing and configuring computer systems and networks, and maintaining IT infrastructure. The IT Technician will also be involved in proactive maintenance, upgrades, and ensuring security measures are implemented and maintained.

Responsibilities:

Provide technical support for both hardware and software issues our users encounter
Manage the configuration and installation of computer systems
Monitor and maintain computer systems and networks
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Set up accounts for new users and assist with password or login problems
Install, upgrade, and configure antivirus software to ensure security compliance
Ensure security and privacy of networks and computer systems
Perform regular backups and ensure data preservation
Test and evaluate new technology solutions
Requirements:

Proven experience as an IT Technician or relevant position
Excellent diagnostic and problem-solving skills
Ability to prioritize tasks and manage time efficiently
Strong communication ability, both written and verbal
Degree in Computer Science, IT, or relevant field; certifications (e.g., CompTIA A+, Network+) are a plus
Knowledge of TCP/IP protocols and LAN/WAN configuration
Familiarity with Windows and Linux operating systems
Experience with Microsoft Office 365 administration and cloud-based systems
Ability to work well in a team environment
Skills & Responsibilities:
Responsibilities:

Provide technical support for both hardware and software issues our users encounter
Manage the configuration and installation of computer systems
Monitor and maintain computer systems and networks
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Set up accounts for new users and assist with password or login problems
Install, upgrade, and configure antivirus software to ensure security compliance
Ensure security and privacy of networks and computer systems
Perform regular backups and ensure data preservation
Test and evaluate new technology solutions