Client Service Consultant

We are looking for a Client Service Consultant to join our team and become an important point of contact between our business and its clients.

This is a people-focused position for someone who enjoys communicating, building relationships, and making sure clients receive a professional and positive experience.

You will work closely with clients throughout their journey — from initial communication and understanding their needs, through to follow-ups and ongoing support.

Your role will include:
• Communicating with new and existing clients
• Building and maintaining positive client relationships
• Understanding client needs and providing suitable solutions
• Responding to client questions and assisting with queries
• Following up with clients and keeping them informed
• Coordinating appointments and client requirements
• Maintaining accurate client information and records
• Identifying opportunities to further assist existing clients
• Working closely with internal teams to ensure client needs are addressed
• Representing the company professionally in all client interactions

We are looking for someone who is:
• Confident and comfortable communicating with people
• Friendly, approachable, and professional
• Naturally service-oriented
• A good listener who can understand what a client needs
• Organised and able to manage multiple clients and tasks
• Proactive when following up and resolving issues
• Comfortable working towards goals and taking responsibility for results
• Able to build genuine, professional relationships

Requirements:
• Previous experience in client service, customer service, sales, administration, retail or a similar role will be advantageous
• Strong communication skills
• Good computer literacy
• Professional telephone and written communication
• Valid Code 8 driver's licence
• Own reliable vehicle
• Own laptop
• Comfortable travelling locally when required

What we offer:
Basic Salary + Petrol Allowance + Car Allowance + Toll Allowance

Monday – Friday 08:00 – 17:00

This is an opportunity for someone who enjoys working with people and wants to develop strong experience in client relations, communication, and business development within a growing company.

If you are someone who takes pride in the way you communicate, enjoys helping people and wants a position where your contribution is recognised, we would like to hear from you.